EFFECTIVE AS OF MAY 17, 2018
SEE BANCPASS.COM FOR UPDATES/CURRENT VERSION OF THIS AGREEMENT
- This policy applies to the BancPass Toll Sticker product, the associated BancPass app, and the PlusPass app.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Children under the age of 13 are not permitted to use BancPass and we do not intentionally collect or maintain Personal Information from those who are under 13 years old. Protecting the privacy of children is very important to us. Thus, if we obtain actual knowledge that a user is under 13, we will take steps to remove that user's Personal Information from our databases. We recommend that children between the ages of 13 and 18 obtain their parent's permission before submitting information over the internet. By using BancPass, you are representing that you are at least 18 years old.
Collection and Use of Information
In general, we collect Personal Information that you submit to us voluntarily through BancPass. We also collect information that you submit in the process of creating or editing your account and user profile on BancPass. For example, our registration and login process requires you to provide us with your name, mobile phone number, valid email address and password of your choice. When you personalize your profile and use the features of BancPass, we will collect any information you voluntarily provide, and we may also request optional information to support your use of BancPass, such as your year of birth, gender and other demographic information. We collect information in the form of the content that you submit during your use of BancPass, such as photos, comments, ratings and other information you choose to submit. We also collect the information you provide when you use BancPass. This can include information in or about the content you provide, such as the location of a photo or the date a file was created. We may also collect information about you and your friends, from any social network you may have connected from, in order to provide you with a more personalized experience. For instance, we may collect your user ID or profile information that you have permitted to be displayed through BancPass in order to display you as a friend or in association with your profile and collections. When you order our for fee products or services, you will need to submit your credit card or other payment information so that our service providers can process your payment for those products and services. If you choose to sign up to receive information about products or services that may be of interest to you, we will collect your email address and all related information. Additionally, we collect any information that you voluntarily enter, including Personal Information, into any postings, comments, or forums within the BancPass community.
We collect information from and about the computers, phones, or other devices where you install or use to access BancPass, depending on the permissions you have granted. We may associate the information we collect from your different devices to provide a better or more consistent experience. Information we may collect includes unique device identifiers, phone numbers associated with device, device locations, including specific geographic locations, such as GPS, Bluetooth, or WiFi signals.
Personal Information from Other Sources
We may receive Personal Information about you from other sources with which you have registered, companies who we have partnered with (collectively, "Partners") or other third parties. We may associate this information with the other Personal Information we have collected about you.
E-mail and E-mail Addresses
If you send an e-mail to us, fill out our "Feedback" form through BancPass or register to use the BancPass phone app we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. We may use and display your full name and email address when you send an email notification to a friend through BancPass or the social network from which you have connected to BancPass (such as in an invitation, or when sharing your content). Additionally, we use your email address to contact you on behalf of your friends (such as when someone sends you a personal message) or notifications from a social network or other website with whom you have registered to receive such notifications. We may use this e-mail address to contact you, for things such as notifications of limited edition shop sales and other related information. You may indicate your preference to stop receiving further promotional communications as further detailed below.
Information Collected Via Technology
An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. For example, we, or our service providers, may track your IP Address when you access BancPass to assist with ad targeting.
"Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience with BancPass. Persistent Cookies can be removed by following your Internet browser help file directions. In order to use our services offered through BancPass, your web browser must accept Cookies. If you choose to disable Cookies, some aspects of BancPass may not work properly, and you will not be able to receive our services.
Use and Disclosure of Information
BancPass is intended to allow in-vehicle purchases. In order to provide this service it is necessary for BancPass to share your personal information with our third party partners operating points-of-sale through BancPass. These partners include toll operators, drive-through service providers, parking and others.
In general, Personal Information you submit to us is used by us to provide you access to BancPass, to improve BancPass, to better tailor the features, performance, and support of BancPass and to offer you additional information, opportunities, promotions and functionality from us, our partners or our advertisers at your request. Additionally, we do share your content preferences and other information with the social network from which you have connected to BancPass, along with those companies and persons you have asked us to share your information with.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.
Through the use of BancPass it is possible that you receive charges that you don’t pay. BancPass will notifiy you if this occures and allow you a chance to pay the charges. In the event you do not pay the charges, BancPass will make use of all information we have for the purpose of collecting a debt.
The Ability of others to View your Information
Helping you to protect your information is a vital part of our mission. It is up to you to make sure you are comfortable with the information you choose to provide us and the information you choose to publish. You understand that when you use BancPass, certain information you post or provide through BancPass, such as your name, profile, comments, posts and ratings, may be shared with other users and posted on publicly available portions of BancPass, including without limitation, chatrooms, bulletin and message boards, along with other public forums. Please keep in mind that if you choose to disclose Personal Information when posting comments or other information or content through BancPass, this information may become publicly available and may be collected and used by others, including people outside the BancPass community. We will not have any obligations with respect to any information that you post to parts of BancPass available to others, and recommend that you use caution when giving out personal information to others in public forums online or otherwise. We also share the information you publish with other third parties.
Third Party Sites and Advertising
Your Choices Regarding Your Personal Information
We offer you choices regarding the collection, use, and sharing of your Personal Information. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us directly (please see contact information below).
You may change any of your profile information by editing it in the profile settings page. You may request deletion of your Personal Information by contacting us at support@BancPass.com, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request, only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives.
We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Even though we have taken significant steps to protect your Personal Information, no company, including us, can fully eliminate security risks associated with Personal Information.
Contact and Revisions