Make the switch to the new BancPass Pay n Go program, get a new reload card, and keep your existing toll transponder. Existing Pay n Go Users will no longer be able to reload their accounts beginning September 25, 2020.
Why is the Pay n Go program changing?
BancPass is an authorized licensed vendor of the Peach Pass program. The BancPass Pay n Go program will replace the existing Pay n Go program with improved features for Users to manage their accounts.
What are the new features?
The new BancPass Pay n Go program offers the following features:
No minimum balance, you choose when and how much to reload
Low balance text message reminders
Phone App for account management
Bi-weekly or monthly statements emailed to you
Reload through the app, online, or at any participating retailer
Expanded retail network for reloads
What are my options?
Current Pay n Go Users have 3 options:
A User may transition to the new BancPass Pay n Go program. You may keep your existing transponder, but you will need a new reload card.
You may close your account and receive a refund of the balance.
You may convert your existing account to a Peach Pass account.
Transition to the New BancPass Pay n Go Program
If you are an existing Pay n Go customer and wish to transfer your account to the new BancPass Pay n Go program:
TEXT the word RELOAD to 78655 and follow the prompts; OR
DOWNLOAD the BANCPASS APP and follow the sign up and transition instructions; OR
Have your existing toll transponder number and CALL 866-978-5061.
Go to a participating retailer (CLICK HERE) and pick up a BancPass Pay n Go reload card. Follow the instructions on the Reload Only Card package.
Close Your Account & Receive a Refund
If you would like to close your existing Pay n Go account and receive a refund on the balance of your account, call the Peach Pass customer service line: 1-855-PCH-PASS (724-7277)
Convert your Pay n Go account to a Peach Pass account
If you would like to convert your existing Pay n Go account to a Peach Pass account, call the Peach Pass customer service line: 1-855-PCH-PASS (724-7277)